Rameshwaraa Bag House (“we”, “our”, “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or shop with us at rbhbags.com or in-store.
1. Information We Collect
When you use our services, we may collect the following:
Personal Information: Name, phone number, email address, billing/shipping address.
Payment Details: UPI, credit/debit card, COD details (processed securely via trusted payment gateways – we do not store card details).
Order Information: Purchase history, preferences, and feedback.
Technical Data: IP address, device details, browser type, cookies, and browsing activity on our site.
2. How We Use Your Information
We use the collected data to:
✅ Process and deliver your orders.
✅ Communicate with you regarding order updates, promotions, and offers.
✅ Improve our products, website experience, and customer service.
✅ Ensure secure payments and prevent fraudulent activities.
✅ Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data to any third party.
We may share limited information only with:
Shipping Partners: For delivering your orders.
Payment Gateways: For secure payment processing.
Service Providers: For marketing, analytics, or website improvement.
👉 All partners are bound by confidentiality and data protection obligations.
4. Data Security
We use SSL encryption and industry-standard security measures to protect your personal data.
However, please note that no method of transmission over the internet is 100% secure.
5. Cookies Policy
We use cookies to:
Enhance your browsing experience.
Store preferences for faster checkout.
Analyze website traffic and performance.
👉 You may manage or disable cookies from your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Comply with applicable laws, regulations, or legal processes.
Enforce our Terms & Conditions.
Detect, prevent, or investigate fraud, technical issues, or security concerns.
Protect the rights, property, or safety of Rameshwaraa Bag House, our customers, or the public.
8. Third-Party Links & Services
Our website may contain links to third-party websites or embedded content (such as YouTube videos or social media).
We are not responsible for their privacy practices – please review their policies before sharing your data.
9. Opt-Out Choices
Customers can opt out of marketing/promotional messages anytime via unsubscribe link, SMS reply, or by contacting our support.
Non-promotional communications (such as order confirmations, delivery updates) will still be sent.
10. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
By using our website, you agree to the terms of this Privacy Policy.
11. Disclaimer
This website and third-party links are provided “as is” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted service, error-free functions, or virus-free browsing.
Use of the site is at your own risk.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
📍 Rameshwaraa Bag House
No:20/21, Kasi Chetty Street, Sowcarpet, George Town, Chennai, Tamil Nadu 600079, India
